Raihan Lipon
Founder & CEO
Your Reliable BPO Partner Across USA and Canada
DialPad Business Solutions is dedicated to delivering exceptional call center services, driven by a commitment to seamless communication and outstanding customer support. Our mission is to empower businesses in North America through reliable, efficient, and innovative BPO solutions that foster growth and customer satisfaction.
Leadership and management team
Rabbi Mahmud Yeamim
Operations Manager
Ensures the company’s smoothness, efficiency, and profit by overseeing daily operations, optimizing process, and resources.
Rijwanur Rahman Farhan
Admin
Renowned for documentation & data management, financial Administration, onboarding and support.
Yousuf Abdullah Harun
HR Manager
Responsible for entire employee lifecycle, from hiring to offboarding, to ensure a productive and compliant workplace. Core roles include recruiting talent, administering payroll and benefits, managing performance, resolving employee relations issues, and enforcing legal compliance.
Emdadul Haque Emon
Admin
Responsible for office management , communication & correspondence, scheduling & coordination.
S M Milon Hossain
Operations Team Lead
Manages daily workflows, drives team performance to meet Service Level Agreements (SLAs), and coaches staff to ensure efficiency and quality. They bridge management and staff by solving operational problems, implementing process improvements, managing escalations, and fostering a positive, productive work environment.
Andalip Rahman Joy
Digital Marketing Specialist
Responsible for developing, implementing, and managing online marketing campaigns to increase brand awareness, drive website traffic, and generate leads. Key duties include managing SEO/SEM, email campaigns, social media, and all.